CLEANLINESS AND HYGIENE

RUBBISH BINS

Please check the local council that covers your house to determine the bin collection days.
You can easily find this information through a Google search specific to your suburb.
General rubbish WEEKLY
Recycling FORTNIGHTLY

NO LOUD MUSIC

Please respect your housemates and neighbours with respect to loud music at all times
No Loud Music OR Noise outside after 10pm on Weekdays and 11pm on Weekends
Failure to comply with the noise policy may result in the issuance of a breach of duty notice.
Neighbours are very sensitive to loud noise at night, so please show respect.

LOST KEY

If you lose your key or lock yourself out of your room it will cost $40 for us to replace the key.
Call out fee for opening your room will be charged $60 between 8AM to 5PM and $70 between 5PM to 8AM, payable on the spot. (APPLICABLE ONLY IF A MEMBER OR URBANSTAY IS AVAILABLE)
In the event Urbanstay team is unavailable, the tenant has to organise a Locksmith. Prices may start at $70 and range to $70-$250 if locks need to be changed. All locksmith charges are payable on the spot to the locksmith by the tenant. (If the lock is faulty due to reasons unrelated to the tenant's actions, Urbanstay will cover the cost of repair or replacement, provided that the locksmith confirms the issue.)

ADDITIONAL GUESTS STAYING AT THE PROPERTY

Unless agreed with Urbanstay, you cannot have guests stay overnight in your bedroom or at the property.
We do not want to overcrowd our properties or disturb the peaceful and quiet enjoyment of your housemates/neighbours.

INSPECTION OF COMMON AREAS AND ROOM

Urbanstay will organise periodic inspections of common areas and bedrooms.
We do this to ensure all areas are kept in a clean and hygienic condition and there is no damage
We also perform inspections of smoke alarms for everyone's safety
We commit to providing 24 hours minimum notice before any inspection
Failure to maintain the house in a clean and hygienic manner will be considered a breach of duty.